Caps of Courage is committed to protecting your privacy and keeping your personal information safe. This policy explains how we collect, use, and store your data when you visit our website, contact us, or take part in our project.
Who we are
Caps of Courage is a volunteer-led project supported by Lions Clubs in the UK. Our mission is to provide handmade caps for children and young people affected by cancer.
What information we collect
We may collect the following information when you interact with us:
- Your name and contact details (email, phone number, address) when you get in touch, sign up to volunteer, or make a donation.
- Information you provide when pledging to make caps or joining our volunteer network.
- Any details you share when contacting us via forms, email, or social media.
- Basic website usage data (such as cookies and analytics) to help us improve our site.
How we use your information
We only use your information to:
- Respond to your enquiries and requests.
- Keep in touch with volunteers, supporters, and partners.
- Manage cap pledges, donations, and deliveries.
- Share updates about the project (if you have opted in to receive them).
- Meet any legal or safeguarding obligations.
We will never sell your data to third parties. We may share data with trusted partners (e.g. Lions Clubs or hospitals we work with) but only when necessary for the delivery of the project.
How we store your information
Your personal information is kept securely and only for as long as it is needed for the purpose it was collected. We take appropriate measures to protect your data against loss, misuse, or unauthorised access.
Your rights
You have the right to:
- Access the personal data we hold about you.
- Ask us to correct or update your information.
- Request that we delete your data.
- Withdraw consent for us to contact you at any time.
To exercise your rights, please contact us at: [insert project email address].
Cookies
Our website may use cookies to help us improve your experience. You can choose to disable cookies through your browser settings.
Updates to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.